IDC PeerScape: Practices for Effective Change Leadership

IDC PeerScape Figure

• Figure: IDC PeerScape: Change Leadership — Practices to Drive Organizational Change

Executive Summary

Peer Insights

• Practice 1: Develop Personal Relationships with the Board of Directors to Gain Their Trust and Support

• Challenge

• Examples

• City of Burbank, California

• Connex Credit Union

• Novanta

• Guidance

• Practice 2: Use Collaboration, Conversation, and Coordination with LOB Leaders to Minimize or Resolve Conflict

• Challenge

• Examples

• City of Burbank, California

• Connex Credit Union

• Novanta

• Guidance

• Practice 3: Be Consistent in Messaging Direct Reports, Weaving Explanations for Change into Simple Storytelling

• Challenge

• Examples

• City of Burbank, California

• Connex Credit Union

• Novanta

• Guidance

• Practice 4: Create a Framework to ID Goals, Risk Assessment, Strategy, Road Map, and Success Metrics

• Challenge

• Examples

• City of Burbank, California

• Connex Credit Union

• Novanta

• Guidance