target audience: TECH BUYER Publication date: May 2023 - Document type: IDC Perspective - Doc Document number: # US50433123
IDC Assessment: Skan.AI Task Mining Software
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: Skan.AI
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Situation Overview
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Skan Task Mining Capabilities
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Skan Architecture
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Task Capture Software
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PRISM Gateway
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Key Features of Skan Task Mining Software
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Figure: Stages of the Task Mining Process
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Stage 1: Prepare
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Configure Policies and Templates
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Figure: Recording and Data Privacy
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Test Runs
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Stage 2: Capture
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Data Preparation
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Figure: Skan Unique Identifiers
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Stage 3: Discover
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Task Identification
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Task Analysis
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Figure: Skan Task Analysis
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As-Is Documentation
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Stage 4: Improve
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Figure: Skan What-If Analytics
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Stage 5: Generate
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Stage 6: Measure
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Figure: Skan Statistical Process Control Charts
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Figure: Skan Health Index
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KPIs and Alerting
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Figure: Configuring Rules for Monitoring KPIs
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Advice for the Technology Buyer
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Comparing Skan with the Task Mining Competitive Benchmark
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Figure: Skan.AI Task Mining Capabilities Compared with the Benchmark
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Strengths and Challenges
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Key Strengths
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Key Challenges
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Considering Skan
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Learn More
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Related Research
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Synopsis
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