IDC Assessment: EdgeVerve Task Mining Software

Executive Snapshot

• Figure: Executive Snapshot: EdgeVerve AssistEdge Discover

Situation Overview

• EdgeVerve Task Mining Capabilities

• AssistEdge Discover Components and Architecture

• Task Recorder

• Key Features of AssistEdge Discover

• Figure: Stages of the Task Mining Process

• Stage 1: Prepare

• Configure Policies and Templates

• Test Runs

• Stage 2: Capture

• Data Preparation

• Figure: AssistEdge Discover Data Preparation

• Stage 3: Discover

• Task Identification

• Task Analysis

• Figure: Task Variance Across Regions

• As-Is Dashboard

• Figure: Project Dashboard

• As-Is Documentation

• Stage 4: Improve

• Simulations and What-If Analysis

• Figure: Simulation Built Around What-If Variance Exclusions

• Improvement Assessment

• Figure: Automation Feasibility and Prioritization Scores from Blueprint

• Improvement Design Studio

• Stage 5: Generate

• Stage 6: Measure

Advice for the Technology Buyer

• Comparing EdgeVerve AssistEdge Discover with Competitive Benchmark

• Figure: AssistEdge Discover Performance Compared with Task Mining Benchmark

• Strengths and Challenges

• Key Strengths

• Key Challenges

• Considering AssistEdge Discover

Learn More

• Related Research

• Synopsis