Utility Customer Engagement: A Necessity in Meeting Net-Zero Goals

Executive Snapshot

• Figure: Executive Snapshot: Utility Customer Engagement — A Necessity in Meeting Net-Zero Goals

Situation Overview

• Figure: Utilities' Net-Zero Plans

• Digital Storefronts

• Customer-Facing Clean Energy Programs

• Figure: Customer-Facing Programs to Advance the Energy Transition Goals

• Utility Customer Participation in Wholesale and Retail Markets

Advice for the Technology Buyer

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• Related Research

• Synopsis