target audience: TECH BUYER  Publication date: Oct 2023 - Document type: IDC FutureScape - Doc  Document number: # US48535322

IDC FutureScape: Worldwide Future of Operations 2024 Predictions

By: 

  • Jennifer Cooke Loading
  • Mukesh Dialani Loading
  • Patrick Filkins
  • Carlos Gonzalez Loading
  • Lorenzo Veronesi Loading
  • Brandon Hoff Loading
  • Jonathan Lang Loading
  • Reid Paquin Loading
  • Rakesh Patni Loading
  • Stephanie Krishnan Loading

Content



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Table of Contents


  • IDC FutureScape Figure

    • Figure: IDC FutureScape: Worldwide Future of Operations 2024 Top 10 Predictions

  • Executive Summary

  • IDC FutureScape Predictions

    • Summary of External Drivers

    • Predictions: Impact on Technology Buyers

    • Prediction 1: By 2027, 35% of G2000 Will Utilize Generative AI to Produce Ad Hoc Operational Performance Reports, Saving 10% of Operations' Labor Costs from Manual Data Aggregation

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 2: Driven by Rising Digital Talent Shortages, Over 50% of G2000 Will Need to Increase Talent Development Spending Substantially to Execute Digital Operations Road Maps and Achieve ROI Targets by 2024

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 3: By 2026, 25% of Industrial Organizations Will Leverage Real-Time Data Capture and Integration Investments for Sustainability Initiatives to Boost Operational Performance and Visibility

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 4: By 2026, 25% of G2000 Companies Will Spend 15% of Their Digital Technology Budgets with Third-Party IT and Engineering Services Partners to Simultaneously Transform Multiple Operations Functions

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 5: By 2025, 30% of Industrial Operations Will Use AI/ML for Vision-Based Systems and Robotic and Automation Processes to Achieve Higher Efficiencies, Reduce Downtime, and Improve Worker Safety

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 6: By 2028, Over One-Third of Industrial Organizations Will Have Deployed Private LTE or 5G Networks to at Least 30% of Their Operational Sites to Reduce Up-Front Costs and Improve Data Collection

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 7: By 2025, 50% of Organizations Will Leverage AI-Enabled Advanced Threat Detection to Mitigate Growing Risks from GenAI Cybercrime Tools (WormGPT) Used in Phishing and Ransomware Attacks

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 8: By 2026, Organizations That Have Embraced Edge-Native Platforms Will Extract 3x More Value from Data and Deploy Projects 4x Faster Than Those with Traditional Core, Edge, and Cloud Resources

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 9: By 2024, 30% of G2000 Will Undergo Initiatives to Pull Data Back from the Public Cloud, Shifting Operational Data That Does Not Require Intensive Processing Locally, Reducing Opex Costs by Up to 10%

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 10: By 2027, 90% of Organizations Will Augment Operational Roles with Automation Technology, Elevating Employee Engagement and Unlocking a 30% Increase in Worker Efficiency

    • Associated Drivers

    • IT Impact

    • Guidance

  • Advice for Technology Buyers

  • External Drivers: Detail

    • AI Everywhere — Generative AI Takes the Spotlight

    • The Drive to Automate — Maximizing Efficiency and New Opportunities

    • Global Supply Chain Resiliency — Push for Diversification

    • Cybersecurity and Risk — Building Resilience Against Multiplying Threats

    • The Digital Business Imperative — Competitiveness and Outcomes

    • Dynamic Work and Skills Requirements — New Work Mode Era

    • Operationalization of ESG — Measuring and Implementing Sustainability

  • Learn More

    • Related Research