IDC FutureScape: Worldwide Future of Operations 2024 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Future of Operations 2024 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2027, 35% of G2000 Will Utilize Generative AI to Produce Ad Hoc Operational Performance Reports, Saving 10% of Operations' Labor Costs from Manual Data Aggregation

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: Driven by Rising Digital Talent Shortages, Over 50% of G2000 Will Need to Increase Talent Development Spending Substantially to Execute Digital Operations Road Maps and Achieve ROI Targets by 2024

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2026, 25% of Industrial Organizations Will Leverage Real-Time Data Capture and Integration Investments for Sustainability Initiatives to Boost Operational Performance and Visibility

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2026, 25% of G2000 Companies Will Spend 15% of Their Digital Technology Budgets with Third-Party IT and Engineering Services Partners to Simultaneously Transform Multiple Operations Functions

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: By 2025, 30% of Industrial Operations Will Use AI/ML for Vision-Based Systems and Robotic and Automation Processes to Achieve Higher Efficiencies, Reduce Downtime, and Improve Worker Safety

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: By 2028, Over One-Third of Industrial Organizations Will Have Deployed Private LTE or 5G Networks to at Least 30% of Their Operational Sites to Reduce Up-Front Costs and Improve Data Collection

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2025, 50% of Organizations Will Leverage AI-Enabled Advanced Threat Detection to Mitigate Growing Risks from GenAI Cybercrime Tools (WormGPT) Used in Phishing and Ransomware Attacks

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: By 2026, Organizations That Have Embraced Edge-Native Platforms Will Extract 3x More Value from Data and Deploy Projects 4x Faster Than Those with Traditional Core, Edge, and Cloud Resources

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By 2024, 30% of G2000 Will Undergo Initiatives to Pull Data Back from the Public Cloud, Shifting Operational Data That Does Not Require Intensive Processing Locally, Reducing Opex Costs by Up to 10%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2027, 90% of Organizations Will Augment Operational Roles with Automation Technology, Elevating Employee Engagement and Unlocking a 30% Increase in Worker Efficiency

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI Everywhere — Generative AI Takes the Spotlight

• The Drive to Automate — Maximizing Efficiency and New Opportunities

• Global Supply Chain Resiliency — Push for Diversification

• Cybersecurity and Risk — Building Resilience Against Multiplying Threats

• The Digital Business Imperative — Competitiveness and Outcomes

• Dynamic Work and Skills Requirements — New Work Mode Era

• Operationalization of ESG — Measuring and Implementing Sustainability

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• Related Research