target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC PeerScape - Doc  Document number: # US48509222

IDC PeerScape: Practices for Implementing Intelligent Knowledge Networks

By: 

  • Hayley Sutherland
  • David Schubmehl
  • Jennifer Hamel
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Content

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Table of Contents


  • IDC PeerScape Figure

    • Figure: IDC PeerScape: Intelligent Knowledge Networks — Practices to Ensure Success

  • Executive Summary

  • Peer Insights

    • Practice 1: Leverage and Reward Employee Expertise to Identify and Codify Key Knowledge

    • Challenge

    • Examples

    • Services Firm A

    • Services Firm B

    • Guidance

    • Practice 2: Connect Data and Relationships to Create Relevant, Actionable Insights

    • Challenge

    • Example

    • Services Firm B

    • Guidance

    • Practice 3: Leverage Micro Feedback and User Signals to Determine Operational and Business Impacts

    • Challenge

    • Examples

    • Services Firm B

    • Services Firm C

    • Guidance

  • Learn More

    • Related Research