IDC FutureScape: Worldwide IT Industry 2022 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide IT Industry 2022 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2024, Digital-First Enterprises Will Enable Empathetic Customer Experiences and Resilient Operating Models by Shifting 70% of All Tech and Services Spending to as-a-Service and Outcomes-Centric Models

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 2: By 2023, 40% of G2000 Will Reset Cloud Selection Processes to Focus on Business Outcomes Rather than IT Requirements, Valuing Access to Providers' Portfolios from Device to Edge and from Data to Ecosystem

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 3: By 2023, 80% of Enterprises Will Use AI-Assisted, Cloud-Linked Governance Services to Manage, Optimize, and Secure Dispersed Resources/Data, But 70% Will Not Achieve Full Value Due to IT Skills Mismatches

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 4: By 2022, 40% of Large Enterprises' IT Budgets Will Be Redistributed Due to Adoption of Integrated as-a-Service Bundles in Areas of Security, Cloud Platforms, Virtual Workspace, and Connectivity

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 5: By 2026, Industry Leaders Facing Systemic or Mandated Transitions in the Coming Decade Triple IT Spend for New Environments But Struggle to Achieve the Needed 6x Gains in IT Operational Efficiency

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 6: By 2024, 70% of G2000 Will Gain Twice as Much, in Terms of Meaningful Returns, on Tech Investments That Augment Employee/Customer Activities Compared with Ones That Automate Individual Processes

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 7: By 2025, Regional Divergences in Data Privacy, Security, and Placement/Use/Disclosure Mandates Will Force 80% of Enterprises to Restructure Their Data Governance Processes Built on an Autonomic Foundation

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 8: By 2023, 50% of G2000 Will Shift Half of Their New Technology Hardware/Connectivity Spending to Modernize and Reconceptualize In-Person Experiences for Customers and Employees in Their Own Locations

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 9: By 2025, 60% of G2000 Will Have Digital Sustainability Teams, Tasked with Assessing, Certifying, and Coordinating Use of Business and IT Sustainability Data and Analytic Platforms Offered by ICT Providers

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 10: By 2025, Public Enterprises' Valuations Will Be Based as Much on Confidence in Data Controls for Proper/Effective Use of Data as in Financial Controls, Focusing Increased Spend on Data-Centric Solutions

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Pervasive Disruption Continues — Volatility, Opportunity, and Resilience

• Geopolitical Risk — Societal and Economic Tensions Irrupt

• Cybersecurity and Risk — The Threat Environment Just Keeps Scaling

• The Future Enterprise — Thriving in a Jungle of Agile Innovation

• Embracing Digital First — New Strategies for Complexity and Ubiquity

• The Velocity of Connectedness — The Future Is Data in Motion

• Intelligence on Demand — Navigating the Torrent of Data

• Digital Ecosystem — Thriving in a Multiplatform World

• Globalization 2.0 — Shifting Strategies for Materials, Machines, and Workers

• Environmental and Social Responsibility — A New Stakeholder-Driven Imperative

• Workforce Outlook — Redefining Teams, Reinventing Models, and Rethinking Leadership

• Engagement Reimagined — From Responsive to Anticipatory

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