target audience: TECH BUYER Publication date: Oct 2021 - Document type: IDC FutureScape - Doc Document number: # US48299721
IDC FutureScape: Worldwide Financial Services and Payments 2022 Predictions
Table of Contents
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IDC FutureScape Figure
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Figure: IDC FutureScape: Worldwide Financial Services and Payments 2022 Top 10 Predictions
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Executive Summary
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IDC FutureScape Predictions
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Summary of External Drivers
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Predictions: Impact on Technology Buyers
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Prediction 1: As Regulator and Social Pressures Increase, by 2024, 40% of Banks Will Implement AI-Based AML Models to Better Detect Patterns of Human Trafficking and Other Illicit Activity with High Social Impacts
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Associated Drivers
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IT Impact
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Guidance
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Prediction 2: By 2023, 25% of Global Banks Will Use AI-Based Sentiment Analysis to Improve Customer Experience on Current and Future Products and Services
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Associated Drivers
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IT Impact
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Guidance
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Prediction 3: By 2025, 25% of Tier 1 Banks Globally Will Deploy Their Data Warehouses and Analytics Operations in the Cloud
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Associated Drivers
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IT Impact
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Guidance
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Prediction 4: The Massive Change Brought by Current and Upcoming SWIFT Releases Will Force Legacy Replacement of Trade Finance Systems, 75% of Which Will Be Cloud Based by 2025
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Associated Drivers
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IT Impact
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Guidance
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Prediction 5: By 2025, 50% of Insurers Will Offer Real-Time Risk Prevention as a Service to Their Retail Customers in Both Life and Nonlife, Either Directly or Through Digital Partnership Ecosystems
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Associated Drivers
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IT Impact
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Guidance
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Prediction 6: By 2022, Consolidation of the Fintech Market Will Continue with at Least 30% Prominent Fintechs Acquired and Another 30% Failing Because of Lack of Scale
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Associated Drivers
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IT Impact
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Guidance
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Prediction 7: By 2026, 35% of Payments Will Be Optimized Using AI-Derived Routing Models
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Associated Drivers
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IT Impact
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Guidance
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Prediction 8: By 2023, 65% of Consumers Across All Channels Will Try an Instant Finance Option
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Associated Drivers
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IT Impact
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Guidance
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Prediction 9: By 2025, FedNow Will Capture 75% of U.S. Real-Time Payment Volume, Including Cross-Border Transactions
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Associated Drivers
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IT Impact
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Guidance
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Prediction 10: By 2024, 30% of Global Banks Will Use Relevant and Responsible Personalization as a Key Differentiation Weapon to Create Loyal Clients
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Associated Drivers
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IT Impact
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Guidance
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Advice for Technology Buyers
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External Drivers: Detail
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Pervasive Disruption Continues — Volatility, Opportunity, and Resilience
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The Future Enterprise — Thriving in a Jungle of Agile Innovation
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Embracing Digital First — New Strategies for Complexity and Ubiquity
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The Velocity of Connectedness — The Future Is Data in Motion
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Intelligence on Demand — Navigating the Torrent of Data
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Digital Ecosystem — Thriving in a Multiplatform World
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Engagement Reimagined — From Responsive to Anticipatory
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Learn More
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Related Research
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