target audience: TECH SUPPLIER  Publication date: Nov 2024 - Document type: Market Note - Doc  Document number: # EUR152702524

With Agentforce, Salesforce Bets Big on GenAI

By:  Neil Ward-Dutton

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: With Agentforce, Salesforce Bets Big on GenAI

  • In This Market Note

  • IDC's Point of View

    • The GenAI Scramble

    • Introducing Agentforce: Action-Taking GenAI in the Flow of Work

    • Agentforce and the Salesforce Platform

    • Opportunities and Challenges for Salesforce and Partners

  • Learn More

    • Related Research

    • Synopsis