Cloud as a Platform for Next-Generation Public Services: A Perspective from ARIA, the Lombardy Regional Agency for Innovation and Procurement

Executive Snapshot

• Figure: Cloud as a Platform for Next-Generation Public Services: A Perspective from ARIA

Situation Overview

• What is ARIA's role in the digital transformation of regional public administrations in Lombardy?

• How has the public administration digital infrastructure in Lombardy evolved over time?

• What were the critical steps from a governance perspective? For example, how did ARIA manage the transformation of internal skills or the transition from fixed fees to a pay-per-use model? Or did it deal with expense management in the new context of self-provisioning?

• What have the benefits been so far?

• You mentioned cybersecurity; how has risk management changed from a fragmented, predominantly on-premises architecture to the hybrid multicloud infrastructure you currently have in production?

• Which key lessons were learned and what came next?

• Figure: ARIA Cloud Transformation Pillars

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