target audience: TECH SUPPLIER  Publication date: Jun 2023 - Document type: Market Note - Doc  Document number: # EUR150856123

ServiceNow Knowledge 2023: "The Exponential Enterprise" — An IDC EMEA Analysis and Deep Dive

By: 

  • Andrea Siviero
  • Neil Ward-Dutton
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: ServiceNow Knowledge 2023 Highlights

  • In This Market Note

  • IDC's Point of View

    • Putting Yes to Work and the Exponential Enterprise

    • The Now Platform Shift

    • The Now Platform: Toward Ecosystem Enablement

    • Figure: The ServiceNow Platform: The Intelligent Platform for End-to-End Digital Transformation

    • Showcasing the Platform Utah Release

    • Introducing ServiceNow's Generative AI Strategy

    • EMEA Priorities and Strategy

    • IDC Recommendations for ServiceNow EMEA

  • Learn More

    • Synopsis