target audience: TECH BUYER Publication date: Nov 2023 - Document type: IDC Perspective - Doc Document number: # AP51316923
CapitaLand Group Leverages Generative AI for Its Real Estate Investment Management and Development Businesses
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: CapitaLand Group Adopts Generative AI to Create Business Value
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Situation Overview
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Company Overview
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Digital Transformation and Future of Operations Strategy
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Use of Traditional AI
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GenAI Journey at CapitaLand
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Ascott’s Cubby Chatbot
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CapitaLand "Genie AI" Policy Bot
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GenAI Decision Making — Build versus Buy
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Figure: AI/GenAI Maturity
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GenAI Risks and Concerns and Training
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Training
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GenAI Benefits, Creating Business Value, and the Future Road Map
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Advice for the Technology Buyer
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Advice for Technology Supplier
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Learn More
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Related Research
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Synopsis
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