target audience: TECH BUYER  Publication date: Nov 2023 - Document type: IDC Perspective - Doc  Document number: # AP51316923

CapitaLand Group Leverages Generative AI for Its Real Estate Investment Management and Development Businesses

By:  Rakesh Patni Loading

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: CapitaLand Group Adopts Generative AI to Create Business Value

  • Situation Overview

    • Company Overview

    • Digital Transformation and Future of Operations Strategy

    • Use of Traditional AI

    • GenAI Journey at CapitaLand

    • Ascott’s Cubby Chatbot

    • CapitaLand "Genie AI" Policy Bot

    • GenAI Decision Making — Build versus Buy

    • Figure: AI/GenAI Maturity

    • GenAI Risks and Concerns and Training

    • Training

    • GenAI Benefits, Creating Business Value, and the Future Road Map

  • Advice for the Technology Buyer

    • Advice for Technology Supplier

  • Learn More

    • Related Research

    • Synopsis