target audience: TECH SUPPLIER Publication date: Oct 2024 - Document type: IDC Survey - Doc Document number: # US52675924
Augmented and Virtual Reality @Work, 2024: Benefits and Satisfaction
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Abstract
This IDC Survey examines the benefits and satisfaction after having deployed AR or VR at their organization. We polled 306 commercial IT decision-makers about what they considered the greatest benefits AR and VR have brought to their company and their overall level of satisfaction with their ARVR solutions.
"Our participants cited multiple benefits from their ARVR deployment, and while no one or two benefit emerged as overall leaders, vendors should be quick to point out ARVR's versatility and the benefits that they can provide," says Ramon T. Llamas, research director with IDC's Augmented and Virtual Reality program. "What company would not be interested in higher productivity, efficiency, and safety? Both AR and VR can help enable these and others."
"While satisfaction among our participants was high, there is still room for improvement," adds Llamas. "More than three-quarters of our participants were at least somewhat satisfied with their ARVR solutions, and while that is a positive response to tout to customers, it also shows that vendors should investigate areas of development."