target audience: TECH SUPPLIER Publication date: Oct 2024 - Document type: IDC Survey - Doc Document number: # US52675424
Augmented and Virtual Reality @Work, 2024: Hardware
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Abstract
This IDC Survey examines what hardware commercial users have been deploying for augmented reality (AR) and virtual reality (VR) at work. We polled 306 commercial IT decision-makers on their use of AR and VR hardware, specifically which type of hardware they use, what they plan to use next year, and in the case of AR, which channels they plan to use to acquire their headsets.
"Augmented reality and virtual reality are still in their initial stages in the United States," says Ramon T. Llamas, research director with IDC's Augmented and Virtual Reality team. "Most IT decision-makers have reported that their organizations prefer to use mobile devices (smartphones and tablets) for their ARVR needs but plan to shift to headsets in the near future. However, we caution against this abrupt switch as previous studies have shown little, if any, change toward headsets."
Among those who have acquired AR headsets, the hardware vendors emerged as the primary channel and their share looks to increase in the future. "Users have looked to hardware vendors in the past for their hardware needs, especially those that also offer software solutions. However, as needs change, other channels stand to gain ground, particularly with value-added resellers, systems integrators, and distributors."