target audience: TECH SUPPLIER Publication date: Oct 2024 - Document type: IDC Survey - Doc Document number: # US52671724
IDC Survey: Technology Solution Investment Plans in Worldwide Passenger Transportation
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Abstract
This IDC Survey analyzes the ICT solutions that passenger transportation companies are investing in. Transportation companies are investing in ICT solutions to support both product innovation and passenger experience, such as pricing and ticketing tools, and solutions to drive operational efficiency, such as scheduling and dispatch, asset management, and field service management. Increasingly, they expect those solutions to embed AI and GenAI capabilities.
This is part of a series of documents that analyze:
- The strategic business priorities for passenger transportation companies, from public transit and railways to airlines
- The key actions that airlines, railways, and public transit companies are implementing to address their strategic business priorities
- The technology solution areas that passenger transportation companies are investing in to support the execution of their strategy and action plan
- The approach to technology innovation, the key partners that they work with, and the challenges that they are facing in their strategic technology innovation investments