target audience: TECH BUYER Publication date: Jun 2024 - Document type: IDC Perspective - Doc Document number: # US52383024
AI-Enabled Autonomous Operations Building Blocks for Digital Infrastructure Innovation
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Abstract
This IDC Perspective highlights the transformative impact of AI, observability, and automation on digital infrastructure operations. It discusses how the shift toward intelligent, software-defined operations will drive modernization of ITOps roles and skills to support more dynamic and agile infrastructure requirements.
"Autonomous operations pairs AI-enabled analytics and software-defined automation to support intelligent digital infrastructure configuration, control, security, and support services aligned with business priorities and policies," explains Mary Johnston Turner, research vice president, Future of Digital Infrastructure Agenda, IDC. "The rapid rate of AI innovation is accelerating the maturation and scale of autonomous operations opportunities and creating a new set of challenges and opportunities across ITOps, CloudOps, DevOps, DataOps, and line-of-business teams."