target audience: TECH SUPPLIER Publication date: Nov 2024 - Document type: IDC Survey - Doc Document number: # US52143624
Worldwide Managed (Outsourced) Services for Network Environments
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Abstract
This IDC Survey provides an overview of the worldwide results from IDC's 2024 Worldwide Managed Services Survey of enterprises and organizations involving buyer expectations in using network technologies with managed (outsourced) services. This study involved 803 respondents across 5 geographies (Australia, China, Germany, the United Kingdom, and the United States) and included multiple industries and firms with at least 1,000 employees worldwide.
This study offers insight into the network technologies, capabilities, and requirements that enterprise expect of managed SPs when utilizing managed (outsourced) services to support network environments. Specific topics examined include required network technologies, usage rates of managed services for network environments, bundling of network technologies with IT environments, move to wireless network environments, preferred service providers, and requirements in supporting private 5G networks.
This document also provides IDC's essential guidance for service providers looking to compete effectively in the world of managed (outsourced) services in supporting network environments. Key areas of advice include incorporating a multicloud management platform, creating a matrix management function, providing end-to-end capabilities, and defining market position clearly.