target audience: TECH SUPPLIER Publication date: Apr 2024 - Document type: IDC Survey - Doc Document number: # US52004223
Application Services — U.S. Survey 2024
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Abstract
This IDC Survey illustrates worldwide application services needs and adoption as well as maturity levels within the U.S. enterprise for 2024. The document contains data from IDC's Application Services Survey, which was completed in September 2023. IDC's Worldwide Intelligent Application Services practice conducted this worldwide survey to understand enterprise interests and perceptions for services around application portfolio management, use of artificial intelligence (AI), containers and microservices as part of application life-cycle management, and application development through low-code/no-code tools. The overall goal of the survey was to identify how organizations have been utilizing and will utilize more progressive approaches to application life-cycle management today and in the future as well as how they will leverage new technologies to aid them in application delivery in the future.
"Application services providers must be prepared to guide organizations in the United States through application transformation to the cloud and modern application delivery. To earn business, better differentiate, and deepen customer intimacy, application services providers must evolve service delivery and synchronize application delivery services to meet modern buyer needs," explained Pete Marston, research director, IDC Worldwide Intelligent Application Services.