target audience: TECH SUPPLIER Publication date: Jun 2024 - Document type: Market Presentation - Doc Document number: # US51898524
Digital Business Scorecard for Digital-Native Businesses, Part 2: Operational Processes and Organizational Capabilities, 2024
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Abstract
This IDC Market Presentation examines organizations that self-selected as digital-native businesses in IDC's 2023 Digital Executive Sentiment Survey. Utilizing IDC's Digital Business Scorecard analysis, we look at how digital natives compare with other companies when it comes to digital business capabilities and what differentiates them from traditional businesses that identify as mostly digital. This document focuses on the digital business capabilities of digital natives in operational processes and organization, examining areas such as digital infrastructure and architecture, automation and AI, recruiting and retaining digital skills, and approaches to driving agility and innovation. This is the second installment of Digital Business Scorecard analysis focused on digital natives. The first examined digital-native capabilities in digital business models and data (see Digital Business Scorecard for Digital-Native Businesses, Part 1: Digital Business Models and Data Capabilities, IDC #US51964424, March 2024).