target audience: TECH BUYER  Publication date: Dec 2024 - Document type: IDC MarketScape - Doc  Document number: # US51812124

IDC MarketScape: Worldwide Digital Fax 2024 Vendor Assessment

By:  Keith Kmetz Loading

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Abstract


This IDC study assesses vendor activities in the ongoing fax market transition from analog to digital. This study uses the IDC MarketScape model to assess multiple quantitative and qualitative criteria that can be used to evaluate a vendor’s offerings and position in the marketplace. The evaluation is based on a standardized set of parameters, which IDC uses to produce a comprehensive assessment of digital fax vendors.

“As the IT market continues to forge its path down the digital transformation highway, fax has made significant progress in this transition to enhance the experience around this legacy application,” said Keith Kmetz, vice president, IDC’s Imaging, Printing and Document Solutions research. “The benefits of implementing a digital fax infrastructure to safely and securely distribute important business information are numerous and have significant bottom-line financial and operational impact. Any one of the vendors analyzed in this IDC MarketScape could help an organization effectively make the transition and begin to reap the benefits of such a move.”



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