target audience: TECH SUPPLIER Publication date: Dec 2024 - Document type: IDC Survey - Doc Document number: # US51495924
MPDS Benchmark Survey, 2024: MPDS Adoption and Implementation
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- 25 slides
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Abstract
This IDC Survey presentation examines respondent perspectives related to topics, including individuals involved in evaluation and selection of MPS providers, basic metrics of the MPS contract, solutions and services support, and benefits derived. In August 2024, IDC conducted a United States-based survey with companies to understand a number of critical market dynamics involving managed print and document services (MPDS). The goal of the survey was to identify current benchmarks and market perspectives on MPDS adoption, implementation, and program benefits.