target audience: TECH SUPPLIER Publication date: Nov 2023 - Document type: IDC Survey Spotlight - Doc Document number: # US51364923
Sourcing Decision: Primary Source in Selecting Managed SPs for Managed Services
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Abstract
This IDC Survey Spotlight highlights results from the following question posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey. "Sourcing Decision: Please select the primary source which your company/organization would utilize to shortlist/select potential service firms and providers for managed services." This IDC Survey Spotlight then provides a set of recommendations of an investment strategy that managed service providers (SPs) need to pursue to elevate the potential for winning managed services deals that involve different sourcing options.