target audience: TECH SUPPLIER Publication date: Sep 2023 - Document type: IDC Survey Spotlight - Doc Document number: # US51220723
What Are the Finance Organization's Greatest Challenges with Their ERP Systems?
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Abstract
This IDC Survey Spotlight looks at the challenges the finance organization faces with their ERP systems overall, by geography, organizational size, and industry from IDC's August 2023 Office of the CFO Survey (n = 431).
Early this year, Heather Herbst, research director, joined IDC to cover IDC's Office of the CFO Research. IDC's Office of the CFO Research advises technology and services suppliers on the new offerings, competencies, and go-to-market approaches needed to effectively reach the CFO. By studying tech and services spending and financial buyer preferences, the program reports on the evolving dynamics of the financial business leadership as it relates to technology and services objectives, priorities, programs, and investments.
Recently, Herbst fielded a study on the office of the CFO and the finance team regarding the challenges of their roles, the largest pain points across a multitude of processes and tasks, their plans to use innovation, important attributes when considering financial systems, finance transformation activities and plans to future proof their organization, ERP system challenges and benefits, autonomous finance, and new trends in finance like green accounting and sustainable finance.