target audience: TECH SUPPLIER Publication date: Jun 2023 - Document type: Market Perspective - Doc Document number: # US50721123
Legal Service Delivery and Trust
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Abstract
This IDC Market Perspective looks at the state of corporate legal technology. For many years, technology vendors and practitioners have dreamed of a corporate legal platform. This report looks at the shifting priorities, challenges, and the future of corporate legal technology.
"The fact is that legal has too much to do. Legal manages tasks themselves but not efficiently. Any inefficiency can lead to risk and loss of trust. Currently, work is largely managed by disparate systems, email, and spreadsheets. The volume of transactions managed by legal when done without workflow tools leads to massive inefficiency and lost revenue. This is where legal service delivery comes in," says Ryan O'Leary, research director on privacy and legal technology, IDC.