target audience: TECH BUYER Publication date: Mar 2023 - Document type: IDC MarketScape - Doc Document number: # US50498923
IDC MarketScape: Worldwide Hybrid IT Consulting and Integration Services 2023 Vendor Assessment
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Abstract
This IDC study represents a vendor assessment of the 2023 worldwide hybrid IT consulting and integration services market through the IDC MarketScape model. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and its future strategic direction. This IDC MarketScape covers a variety of vendors participating in the worldwide hybrid IT consulting and integration services market, including equipment manufacturers and global systems integrators that each have their own point of view on how to help their customers succeed. This evaluation is based on a comprehensive framework and set of parameters expected to be most conducive to success in providing hybrid IT consulting and integrations services in both the short term and the long term. A component of this evaluation is the inclusion of the perception of hybrid IT consulting and integration services buyers of both the key characteristics and the capabilities of the provider evaluated. Buyers were surveyed via web-based surveys and live interviews across all four of IDC's regions for the vendors participating.
"Hybrid IT operating models are inherently complex due to the nature of a customer's IT estate, business objectives, and its own culture and capabilities," states Leslie Rosenberg, research vice president, Network Life Cycle and Infrastructure Services at IDC. "Professional services firms with defined methodologies, best-of-breed tools, and highly skilled resources help enterprises make sense of the complexity, increase the speed to success for adopting hybrid IT infrastructures, and allow for more cost-effective operating models."