target audience: TECH SUPPLIER Publication date: May 2023 - Document type: IDC Survey - Doc Document number: # US50218323
Future of Industry Ecosystems — Government
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Abstract
This IDC Survey is based on IDC's Future of Industry Ecosystems Survey and is focused on the government sector cut of this survey data.
In May and June 2022, we fielded our second annual global survey to 1,270 executives across 5 regions and 11 countries. The goal was to determine executive and business leader sentiment on industry ecosystems, maturity of current approach, and future plans for IT and use case investment. Respondents spanned multiple domains and included CXOs, business-line leadership, and IT management.
Key findings from the survey include:
- Mitigating demand fluctuations and supply chain constraint and pursuing environmental sustainability goals are key joint initiatives for industry ecosystem partners.
- Trust and execution across industry ecosystems are the top risks to mitigate.
- Most organizations plan to, as they did last year, expand their industry ecosystems beyond their core industries.
- Service providers will play a key role in the design and enablement of industry ecosystems.
Another key area of focus for organizations when they consider the design and operation of their industry ecosystem is improvement of customer, consumer, citizen, or patient engagement and experience. That is, how does the shared, open approach of industry ecosystems (shared data and insights, shared applications, shared operations and expertise) better facilitate this?
Governments around the world continue to face multiple disruptions while proactively serving their citizens with necessary services and information. Balancing this complexity will only be possible by working more closely with ecosystem partners within the public sector, as well as outside with other industry organizations — whether in automotive, consumer goods, agriculture, energy, or high tech. Open sharing of data, a common set of applications, and on-demand expertise will empower this collaboration.