target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: Market Share - Doc Document number: # US50012823
Worldwide Conversational AI Tools and Technologies Market Shares, 2022: Conversational AI Meets Main Street
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Abstract
This IDC study presents a view of worldwide conversational AI tools and technologies revenue broken down by vendor for the calendar year 2022.
"Following accelerated growth in 2021, the conversational artificial intelligence tools and technologies market continued to see strong growth in 2022 despite the threat of recession, growing 28% to $4.3 billion," says Hayley Sutherland, research manager, Conversational AI and Knowledge Discovery at IDC. "As organizations continue to expand their use of conversational AI tools and technologies, and explore the promise of advanced capabilities from the latest generation of large language models, IDC expects this to continue to be a crowded, competitive, and quickly evolving space."