target audience: TECH BUYER Publication date: Sep 2022 - Document type: Tech Buyer Presentation - Doc Document number: # US49726522
Enabling the Future of Work: Building Hybrid Models and a Culture of Trust — Future Enterprise Planning Guides
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Abstract
This IDC Tech Buyer Presentation discusses how the future of work is not just the purview of human resources (HR). The future of work is an enterprisewide imperative driven by senior executives and executive boards. It requires cross-functional leadership to establish the organizational readiness, policy readiness, and IT readiness needed to support hybrid work.
The future of work isn't really about the future — it's about initiatives that companies need to pursue now. Organizations that don't act now will be left behind.
Leaders must also build a culture of trust that enables workers to deliver their best, starting from the top down to reinforce empathic principles and practices. This planning guide provides CIOs with tools for establishing best practices and processes for work transformation, particularly the rise of hybrid work. Leaders will have clear steps for assessing their current situation and designing for evolving future of work needs.
Guidance is keyed to IDC's future of work framework and addresses empathic leadership, technological augmentation, and redesigned workspaces and places that enable hybrid work. The IDC framework evolves the work model toward one that fosters human-machine collaboration, enables new skills and worker experiences, and supports a reimagined work environment — an intelligent and dynamic space unbounded by time or physical place.
"Technology leaders must be ready to think beyond technology toward organizational transformation," said Amy Loomis, research director, Future of Work at IDC. "Organizations need to create a strong partnership between IT, LOBs, HR, and operations to ensure safe and secure technologies as well as the policies and processes needed to work across environments."