target audience: TECH BUYER Publication date: Sep 2022 - Document type: IDC MarketScape - Doc Document number: # US48621122
IDC MarketScape: Worldwide Collaboration Tools for Education 2022 Vendor Assessment
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Abstract
This IDC study applies the IDC MarketScape methodology to evaluate global videoconferencing and collaboration platform vendors. This is a qualitative and quantitative assessment of the vendor solutions. The vendors included in this study are Alcatel-Lucent Enterprise, Cisco, Class Technologies, Google, GoTo, Microsoft, RingCentral, Slack, and Zoom.
Since early 2020, videoconferencing and collaboration solutions have played an instrumental role in education around the world as schools moved classes online and as they have continued to navigate ongoing and unpredictable disruptions to normal operations. As a result of the pandemic and the changes that have occurred in education over the past few years, the collaborative applications market has grown tremendously. As schools navigate the future of remote/blended/hybrid learning as well as hybrid and remote administration/operations, this market will only continue to expand.
"The market for collaboration tools for education has become hypercompetitive, with lots of players, big and small, jockeying for market share," said Matthew Leger, research manager for IDC's Worldwide Education Digital Transformation Strategies Program. "There is a lot of noise in the market, making it difficult for education IT leaders to make informed decisions for the future. This document is written to help IT leaders in education make informed investments in collaboration solutions, considering their current and long-term needs."