target audience: TECH BUYER Publication date: Jan 2022 - Document type: IDC MarketScape - Doc Document number: # US47337721
IDC MarketScape: Worldwide Cloud MPS Hardcopy 2022 Vendor Assessment
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Abstract
This IDC study assesses the market for cloud-based managed print services (MPS) among foremost global hardcopy vendors and identifies their strengths and challenges. This assessment discusses both the quantitative and qualitative characteristics that position the vendors for success in this important market. This IDC MarketScape covers a variety of hardcopy vendors and is based on a comprehensive framework to evaluate cloud-based MPS delivered as standalone services and solutions, within the context of a managed print and document services (MPDS) engagement, and as non-MPDS programs.
"Changes in work processes and work culture combined with the evolving needs of the extended (or distributed) workforce will place greater emphasis on the need for cloud-based print services," says Robert Palmer, research vice president for IDC's Imaging, Printing, and Document Solutions group. "IDC expects to see broader deployment of cloud-based print management tools and infrastructure as businesses look to leverage IoT and data analytics to provide better management and support while enabling a print from anywhere to anywhere ecosystem."