target audience: TECH BUYER Publication date: Oct 2021 - Document type: IDC FutureScape - Doc Document number: # US47241921
IDC FutureScape: Worldwide National Government 2022 Predictions
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Abstract
This IDC study provides 10 predictions for the worldwide national government market.
"CIOs will drive business transformation, empowering digitally resilient, customer-focused organizations. Working in tandem with business leaders and armed with strategic technology road maps, CIOs are taking direct accountability for digital infrastructure resiliency that enables rapid change — table stakes for long-term mission resiliency," says Adelaide O'Brien, research director, IDC Government Insights. "CIOs will lead the replatforming of the organization, enabling a secure, agile, data-driven, and collaborative hybrid workforce and will innovate to create well-orchestrated approaches to customer journeys. These national government predictions are intended to inform CIOs of key initiatives that should be included in agency strategic technology road maps," she adds.