target audience: TECH BUYER Publication date: Sep 2020 - Document type: IDC PlanScape - Doc Document number: # US46791020
IDC PlanScape: Speech-to-Text Software
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Abstract
This IDC study provides business and technology leaders with a business case and plan for implementing speech-to-text (STT) software (also known as transcription or automatic speech recognition software) in their organization. It defines modern speech-to-text software and its benefits for businesses today, identifies key stakeholders, and walks readers through how to set up the project for success using a real-life example from California State University, Chico (CSU Chico).
"Modern speech-to-text software has finally arrived," said Hayley Sutherland, senior research analyst, AI Software Platforms at IDC. "Leaders across industries from education to retail to the enterprise should consider incorporating this technology for better inclusivity, improved productivity, and more scalable operations, especially in this time of increased virtual interactions and remote learning."