target audience: TECH BUYER Publication date: Dec 2019 - Document type: IDC Perspective - Doc Document number: # US45719219
Driving IT Organization Transformation to Support Changing Public Sector IT Operating Models
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Abstract
This IDC Perspective discusses changing public sector IT operating models and provides a step-by-step approach to leading government IT transformation (ITX). The document highlights the conditions for building an effective IT transformation support structure, lays out the management issues related to developing a plan, and provides guidance on developing and enacting an IT transformation plan.
"Driven by pressure to create new IT operating models due to enhanced technologies and ever- changing constituent expectations, IT has been put in the inevitable and challenging position of having to transform itself to meet the needs of the agency it serves," says Thom Rubel, adjunct analyst with IDC's IT Executive Programs (IEP). "The enviable aspect of IT transforming itself is that it actually has the tools, methodologies, technologies, experience, skills, and knowledge to successfully complete this transformation."