target audience: TECH SUPPLIER Publication date: Oct 2024 - Document type: IDC Survey - Doc Document number: # EUR152622524
Remote Assistance and Augmented Reality: Highlights from IDC's European Imaging, Printing, and Document Solutions Survey, 2024
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Abstract
This IDC Survey highlights an extract from IDC's European Imaging, Printing, and Document Solutions (IPDS) Survey, conducted in May 2024 among 2,009 respondents from Czechia, France, Germany, Italy, the Nordics, Poland, Spain, and the U.K. It explores the topics of remote assistance and augmented reality (AR).
IDC's European IPDS Survey covered topics such as print services provider selection criteria, the importance of services and solutions beyond print, the shift from paper to digital, content management, esignature, print security, cloud-based device/print management, remote assistance, and AR.
Survey analyses are available by region, company size, industry, types of decision-maker, and types of print contract. For further information, please contact your IDC Account Manager.