target audience: TECH SUPPLIER Publication date: May 2023 - Document type: Market Forecast - Doc Document number: # EUR149442623
European Services Market Forecast, 2022–2027
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Abstract
This IDC Market Forecast discusses the services market in Central and Eastern Europe (CEE) and Western Europe (WE) in 2022 and forecasts expenditure through 2027. It is based on IDC's Semiannual Services Tracker, which was updated in April 2023. The report contains market size and distribution by 14 foundation markets — 12 IT services markets and two business services markets, including a further split into five business process outsourcing (BPO)-related sub-foundation markets — across CEE and WE countries. It also highlights growth drivers and inhibitors and presents key points for technology suppliers to consider.
"The European services market exceeded expectations in 2022, increasing by 8% year on year to reach $305 billion in value. While headwinds will affect market growth in 2023 and 2024, IDC expects 2025 to be the year when the market begins to grow at an accelerated pace, ending the forecast period with spending of $399 billion in 2027." — Senior Research Manager Matthew Wilkins, IDC European Services Group.