target audience: TECH BUYER Publication date: Dec 2021 - Document type: IDC PeerScape - Doc Document number: # EUR148546821
IDC PeerScape: Practices to Successfully Leverage Process Mining
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Abstract
This IDC PeerScape describes four practices for minimizing risks and maximizing the potential returns associated with launching a process mining initiative: start with a problem that matters, build blended teams, work iteratively and demonstrate value regularly, and promote process mining to create business champions. It evaluates these approaches and presents examples of organizations that have leveraged them to successfully launch and scale process mining initiatives.
"Process mining has a huge potential to drive business value," said Neil Ward-Dutton, vice president of European AI, Automation, and Analytics. "However, many organizations find it challenging to launch and scale process mining initiatives successfully because they can span organizational boundaries and require novel cross-functional teams to be built. This IDC PeerScape lays out four practices for organizations that want to minimize risks and maximize rewards from process mining."