target audience: TECH SUPPLIER  Publication date: May 2024 - Document type: Conference Proceeding: Tech Supplier - Doc  Document number: # DIR2024_GS7_MNR

The New Era of Experience-Orchestrated Applications

By:  Mickey North Rizza Loading

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Abstract


These event proceedings were presented at the IDC Directions conferences in Boston and San Jose in March and April 2024.

Organizations have multiple innovation pathways to effectively compete in the digital economy. They have many options in sorting out deployment models, integration, legacy custom and packaged applications, modernization, and the scenarios for layering in AI capabilities. Adding in industry differentiators, technology/employee resource optimization, cultural shifts, and change management, the complexities are magnified, and creating the right application strategy becomes daunting for many.

IDC has introduced an approach to this challenge that builds on a robust data platform and orients development efforts and investment toward personalized user experiences. In this session, Mickey North Rizza will share the Experience-Oriented (XO) framework and will discuss how this will impact application development strategies, AI adoption, and software investment.



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