target audience: TECH BUYER Publication date: Nov 2023 - Document type: IDC Perspective - Doc Document number: # AP51368823
Best in Citizen Well-Being Award Winner Profile
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Abstract
This IDC Perspective discusses the nomination details of the Special Award for Smart Cities — Best in Citizen Well-Being winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward.
“In the era of AI ubiquity, government organizations must utilize AI to enhance government service delivery and improve citizen well-being. This not only signifies a groundbreaking advancement in government service delivery but also cultivates a new era of innovation and efficient support systems. The future of government services is increasingly dependent on AI-powered solutions,” says Ravikant Sharma, senior research manager, IDC Government Insights Asia/Pacific.