Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


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    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Market Presentation uses IDC's 3Q23 Cloud Pulse Survey data covering more than 1,700 respondents to provide an indication of market perception on leading cloud vendors. It covers levels of satisfaction for company attributes, cost ...
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    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    • Mickey North Rizza Loading
    This IDC Presentation assesses each of the predictions discussed on its complexity, organizational impact, and time frame expected for mainstream adoption in Asia/Pacific (excluding Japan) (APEJ). Equally important, lead analyst provides ad...
  • By:  Frank Della Rosa Loading

    This IDC Survey Spotlight answers the following question: In a multicloud world, which cloud service provider (SPs) do ISVs consider most important? ISVs' decision to transition from licensed software to SaaS involves choosing which cloud s...
  • By: 

    • Heather West, PhD Loading
    • Ashish Nadkarni Loading
    At the fifth IBM AI Hardware Forum, IBM made several announcements regarding the company's recent advancements in AI chip development. These advancements further IBM's commitment to improving the performance and energy efficiency of its AI ...
  • By: 

    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    This IDC document is an accompanying piece to IDC FutureScape: Worldwide Intelligent ERP 2024 Predictions — Asia/Pacific (Excluding Japan) Implications (IDC #AP51033823December 2023). Lead analyst provides succinct recommendations for tech ...
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    • Eric Newmark Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Mukesh Dialani Loading
    • David Tapper Loading
    This IDC Market Perspective investigates the competitive environment that has led to the erosion of services providers' strategic value. Services customers today want more for less, with less risk, faster proof of value, more risk sharing, ...
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    • Heather West, PhD Loading
    • Ashish Nadkarni Loading
    At IBM Quantum Summit 2023, IBM made several announcements regarding the company's recent advancements along its quantum computing hardware road map. These advancements further IBM's commitment to making quantum accessible and useful for no...
  • By: 

    • Gard Little Loading
    • Nadia Ballard Loading
    • Jason Bremner Loading
    • Alison Close
    • Dorothy Creamer Loading
    • Frank Della Rosa Loading
    • Jennifer Hamel Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Nimita Limaye Loading
    • Michael Townsend Loading
    • Craig Robinson Loading
    • Amy Loomis, Ph.D. Loading
    • Grace Trinidad Loading
    This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as...
  • By: 

    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    This IDC study provides an assessment of the leading cloud and applications-centric marketplaces based on the criteria and priorities of buyers that are increasingly seeking the convenience, speed, and choice provided by traditional marketp...
  • By: 

    • Nadia Ballard Loading
    • Alison Close
    • Nishant Bansal Loading
    • Dan Versace Loading
    • Alicia Mokwa Loading
    • Douglas Hayward Loading
    • Jennifer Hamel Loading
    • Zachary Chertok Loading
    • Eric Newmark Loading
    • Gard Little Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani
    • Bill Latshaw Loading
    • Brian Wood
    • Peter Marston Loading
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...

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