Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By:  Jennifer Hamel Loading

    This IDC Perspective outlines the concept of enterprise intelligence teams and their role in improving organizations' capacity to learn. While the technology platform underpinning enterprise intelligence is well covered in other IDC researc...
  • By: 

    • Al Gillen
    • David Schubmehl Loading
    • Daryl Schoolar
    • Carl W. Olofson Loading
    • Katie Norton Loading
    • Jim Mercer Loading
    • Dave McCarthy Loading
    • Sriram Subramanian
    • Ray Huo
    • Lara Greden Loading
    • Nancy Gohring Loading
    • Maureen Fleming Loading
    • Brad Casemore
    • Matt Arcaro Loading
    • Jevin Jensen Loading
    This IDC Perspective looks at 10 open source software project areas that are likely to impact the industry. Among other topics, this list of projects includes coverage of open source software projects related to GitOps, analytics, developme...
  • By:  Gard Little Loading

    This IDC Perspective explains how professional services enable organizations to produce software-based digital innovations. While the software development function has been covered extensively by IDC elsewhere, this document discusses the s...
  • By:  Peter Marston Loading

    This IDC Perspective provides feedback from Fortune 2000 organizations on the top criteria they utilized to select partners for their multicloud management initiatives. IDC conducted nearly 30 in-depth interviews with varying enterprises an...
  • By: 

    • Peter Marston Loading
    • David Tapper Loading
    This IDC PeerScape presents key advice for IT decision makers to drive more value with utilizing managed multicloud services. The top elements of advice discovered through IDC's interviewees cut across vendor management, project management ...
  • By:  Gard Little Loading

    This IDC Perspective provides a case study of Asahi Europe and International, which was far behind on starting its digital transformation. It describes the strategies and tactics Asahi is using to catch up with its competition and design be...
  • By: 

    • Rick Villars Loading
    • Sandra Ng Loading
    • Alan Webber Loading
    • Amita Potnis
    • Amy Loomis, Ph.D. Loading
    • Holly Muscolino Loading
    • Paul Hughes Loading
    • Jeffrey Hojlo Loading
    • Mary Johnston Turner Loading
    • Dave McCarthy Loading
    • Susan G. Middleton
    • Lara Greden Loading
    • Chandana Gopal
    • Nancy Gohring Loading
    • Al Gillen
    • George Mironescu Loading
    • Carla Arend Loading
    • Leif Eriksen
    • Robert Parker Loading
    • Thomas Meyer Loading
    • Philip Carter Loading
    • Meredith Whalen Loading
    • Tom Mainelli Loading
    • Serge Findling
    • Avneesh Saxena Loading
    本調査レポートは、今後5年間にIT産業で起こるであろう10項目の予測(Prediction)と主要な促進要因(ドライバー)をまとめたものである。デジタルファーストの世界で成功するために必要なテクノロジーを定義、構築、管理する中で、企業のIT部門が直面する中期的および長期的な課題を明らかにしている。「デジタルは今や私たちの世界に恒久的かつダイナミックに定着しており、IT/通信業界自体も今後数年間で最も大きな変化を遂げると考えられる。CIOは、as-a-Serviceや成果中心の...
  • By:  Jennifer Hamel Loading

    IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles three vendors in intelligent autom...
  • By:  Jennifer Hamel Loading

    This IDC Tech Buyer Presentation discusses what organizations perceive as their top security and privacy challenges related to analytics and artificial intelligence (AI) solutions and the methods they expect to use to improve their security...
  • By: 

    • Nancy Gohring Loading
    • Al Gillen
    • Mickey North Rizza Loading
    • Gina Smith, PhD Loading
    • Kevin Permenter Loading
    • John O'Brien
    • George Mironescu Loading
    • Jim Mercer Loading
    • Peter Marston Loading
    • Gard Little Loading
    • Chris Zhang Loading
    • Linus Lai Loading
    • Lara Greden Loading
    • Arnal Dayaratna Loading
    • Gary Chen Loading
    • Juliana Beauvais
    • Melinda-Carol Ballou Loading
    • Lizzie Li Loading
    • Jennifer Thomson Loading
    • Mark Thomason
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2022 and beyond. "One notable impact of the COVID-19 pandemic is that many enterprises now recognize that their ability to build innovative digital pr...

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