Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By:  Bjoern Stengel Loading

    This IDC Survey provides industry-specific deep dives around circularity trends that shape organizations' demand for professional services and software supporting the creation of circular business models and operations and their circularity...
  • By: 

    • Jennifer Cooke Loading
    • Dave McCarthy Loading
    This IDC Market Glance provides an overview of the technology providers participating in the edge infrastructure and platforms market.
  • By: 

    • Nishant Bansal Loading
    • Jason Bremner Loading
    This IDC Survey covers a wide range of topics including whether spending on external services will increase, decrease, or stay the same in 2024–2025; what are the business modernization/transformation priorities for 2024–2025; and what will...
  • By: 

    • Rob Tiffany Loading
    • Natalya Yezhkova Loading
    • Dave McCarthy Loading
    • Ashish Nadkarni Loading
    • Rob Brothers Loading
    This IDC study provides a detailed taxonomy for the dedicated cloud infrastructure and services market. The document covers the definitions of various building blocks and provides a top-level overview of dedicated cloud segments. IDC is ret...
  • By: 

    • Rob Brothers Loading
    • Elaina Stergiades Loading
    This IDC Market Analysis Perspective provides a detailed overview of the success, support, and deployment services landscape for technology providers. It considers the overall condition of the market in 2024, the key competitors, and evolvi...
  • By: 

    • Bruno Teyton Loading
    • Ghassan Abdo Loading
    • Alejandro Cadenas Loading
    • Chris Barnard Loading
    • John Gole Loading
    • Masarra Mohamed Loading
    • Melissa Holtz-Fremeijer Loading
    • James Eibisch Loading
    • Leslie Rosenberg Loading
    • Len Padilla Loading
    • Oru Mohiuddin Loading
    This IDC Market Perspective summarizes highlights from Orange Business' Insights 2024 event that took place on July 11, 2024. It provides IDC's views on Orange Business' reorganization and its efforts in connectivity, cloud, UC&C, smart...
  • By: 

    • Jasdeep Singh Loading
    • Dave McCarthy Loading
    NetApp's recent updates to its storage portfolio are a timely response to the increasing demands for efficient data management, cost control, and enhanced cybersecurity as organizations increasingly adopt hybrid and multicloud environments....
  • By: 

    • Olga Yashkova Loading
    • Penny Madsen Loading
    This IDC Survey Spotlight is based on IDC's 2Q24 CloudPulse Survey results, which provide a global overview of cloud adoption and cloud trends representing senior IT managers and line-of-business representatives at companies consuming cloud...
  • By:  Gard Little Loading

    On September 26, 2024, Accenture reported its FY 4Q24 results, including $16.4 billion in quarterly revenue, a 3% YoY increase in U.S. dollars and 5% in local currency. The earnings call was led by Julie Sweet, Accenture's chair and chief e...
  • By: 

    • Olga Yashkova Loading
    • Penny Madsen Loading
    This IDC Survey Spotlight is based on IDC's 2Q24 Cloud Pulse Survey results, which provide a global overview of cloud adoption and cloud trends representing senior IT managers and line-of-business representatives at companies consuming clou...

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