Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Survey draws upon IDC's Cloud Pulse Survey responses from around 1,300 cloud buyers, each over four quarters to find out how disaster recovery (DR) is being factored into cloud strategies and where future investments will focus. Or...
  • By:  Nishant Bansal Loading

    Tata Consultancy Services (TCS) reported its financial results for the second quarter of financial year 2024–2025 on October 10, 2024, with TCS executives following the announcement with a conference call with financial analysts to comment ...
  • By:  Cathy Huang Loading

    This IDC Survey Spotlight presents results from IDC's Global Cloud Security Services Survey conducted in July 2024. The survey, which included 1,020 respondents, highlights key trends and priorities in the cloud security services market. Th...
  • By:  Penny Madsen Loading

    This IDC Market Presentation is an executive summary of IDC's 2Q24 Cloud Pulse Survey findings around workloads and cloud compute. It looks at trends around workload placement, application architectures and modernization, investments, and c...
  • By: 

    • Alan Webber Loading
    • Adam Resnick Loading
    • Aly Pinder Loading
    • Tapan Patel Loading
    • Robert Parker Loading
    • Gerry Murray Loading
    • Brian Wood
    • Linus Lai Loading
    • Wayne Kurtzman Loading
    • Ritu Jyoti Loading
    • Heather Hershey Loading
    • Amy Cravens Loading
    • Michelle Morgan Loading
    This IDC Market Perspective highlights the announcements at Salesforce's Dreamforce, held September 17-19, 2024, in San Francisco, California. The event was well attended with 45,000+ onsite. "Salesforce is striving to maintain its leadersh...
  • By: 

    • Craig Robinson Loading
    • Cathy Huang Loading
    • Scott Tiazkun Loading
    • Yogesh Shivhare Loading
    This IDC Market Analysis Perspective (MAP) delivers a concise current-state view of the worldwide security services market, including cybersecurity consulting services and managed detection and response (MDR) services and the impact of GenA...
  • By:  Vladimir Kroa Loading

    This IDC Market Presentation charts the progression of readinessof ICT practitioners to incorporate sustainabilityand environmental, social, and governanceprinciplesinto their business operations. The framework assesses the status of ICT pr...
  • By: 

    • Meredith Whalen Loading
    • Bjoern Stengel Loading
    • Amy Cravens Loading
    • Dr. Ron Babin Loading
    • Alizabeth Calder Loading
    This IDC Tech Buyer Presentation provides tech leaders with steps and goals for IT in corporate sustainability. Technology has a dual role to play in sustainability. Most ESG measures, intelligence, and reporting can't happen without the pr...
  • By:  Peter Marston Loading

    This IDC Perspective provides feedback from Fortune 2000 organizations on the top criteria they utilized to select partners for their application modernization initiatives. IDC conducted two dozen interviews by phone and the web with varyin...
  • By: 

    • Jennifer Cooke Loading
    • Dave McCarthy Loading
    This IDC Market Glance provides an overview of the technology providers participating in the edge infrastructure and platforms market.

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