Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • IDC FutureScape: Worldwide IT Industry 2025 Predictions

    By: 

    • Rick Villars
    • Sandra Ng
    • Jennifer Hamel
    • Penny Madsen
    • Dr. Chris Marshall
    • Lynne Schneider
    • Shari Lava
    • Sean Graham
    • Amy Loomis, Ph.D.
    • Jennifer Cooke
    The IDC study provides IDC's top 10 predictions for the IT industry in 2025 and beyond. "Three key themes will dominate IT industry developments in the coming year: reinvention through the introduction of AI agents; renovation in data, infr...

    Oct 2024 | Doc #US51736824 | IDC FutureScape

  • IDC FutureScape: Worldwide Enterprise Connectivity 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Enterprise Connectivity 2025 Predictions

    By: 

    • Paul Hughes
    • Ghassan Abdo
    • Jitesh Bhayani
    • Peter Chahal
    • Brandon Butler
    • James Eibisch
    • Mark Leary
    • Denise Lund
    • Jason Leigh
    • Courtney Munroe
    • Leslie Rosenberg
    • Taranvir Singh
    • Wilson Xavier
    • Tolga Yalcin
    This IDC study presents the top 10 predictions for worldwide enterprise connectivity for 2025."As business continues down the path to becoming more digital, agile, and connected, investments in 5G, satellite, fiber, fixed wireless access, e...

    Oct 2024 | Doc #US52633824 | IDC FutureScape

  • IDC FutureScape: Worldwide Developer and DevOps 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Developer and DevOps 2025 Predictions

    By: 

    • Jim Mercer
    • Adam Reeves
    • Adam Resnick
    • Arnal Dayaratna
    • Bryan Wang
    • Cyrille Chausson
    • Dhiraj Pramod Badgujar
    • Enrique Phun
    • George Mironescu
    • Harish Dunakhe
    • Jennifer Thomson
    • Jevin Jensen
    • Katie Norton
    • Matthew Flug
    • Melinda-Carol Ballou
    • Michele Rosen
    • Peter Marston
    • Shinichi Kimura
    • Yesim Arac Ozturk
    This IDC study presents IDC's top 10 predictions for developers and DevOps for 2025 and beyond."The emerging wave of generative AI (GenAI)/ML is sweeping through the industry, significantly influencing developers and DevOps professionals at...

    Oct 2024 | Doc #US52623424 | IDC FutureScape

  • IDC FutureScape: Worldwide Digital Infrastructure 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Digital Infrastructure 2025 Predictions

    By: 

    • Mary Johnston Turner
    • Ashish Nadkarni
    • Matthew Eastwood
    • Stephen Elliot
    • Rohit Mehra
    • Kuba Stolarski
    • Elaina Stergiades
    • Archana Venkatraman
    • Dave McCarthy
    • Penny Madsen
    • Mark Leary
    • Jevin Jensen
    • Sean Graham
    • Jennifer Cooke
    • Andrew Buss
    • Phil Goodwin
    • Heather West, PhD
    • Simon Piff
    • Dave Pearson
    • Yukihisa Hode
    • Shahin Hashim
    • Madhumitha Sathish
    • Natalya Yezhkova
    • Rob Brothers
    • Pietro Delai
    • Pushkaraksh Shanbhag
    • Taranvir Singh
    The IDC study provides IDC's top 10 predictions for digital infrastructure in 2025 and beyond."The computational resources, connectivity capabilities, and data logistics delivered by modern digital infrastructure are fundamental enablers of...

    Oct 2024 | Doc #US51665124 | IDC FutureScape

  • IDC FutureScape: Worldwide Services 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Services 2025 Predictions

    By: 

    • Gard Little
    • Jennifer Hamel
    • Dan Versace
    • Gina Smith, PhD
    • Brian Wood
    • Mukesh Dialani
    • Leslie Rosenberg
    • Peter Marston
    • Nishant Bansal
    • Bill Latshaw
    • Abhishek Mukherjee
    This IDC study provides IDC's top 10 predictions for services for 2025 and beyond."AI and GenAI feature prominently across many of our services predictions, but buyers and strategic planners will also find it useful to review our prediction...

    Oct 2024 | Doc #US52634524 | IDC FutureScape

  • Lenovo's Drive Toward AI Leads with Services

    Details  about Lenovo's Drive Toward AI Leads with Services

    By: 

    • Jason Bremner
    • Rob Brothers
    • Leslie Rosenberg
    This IDC link discusses announcements from the Lenovo Tech World event held in Bellevue, WA, October 15 and 16, 2024. This document specifically focuses on the Lenovo Solutions and Services Group (SSG) portfolio within the context of the br...

    Oct 2024 | Doc #lcUS52685724 | IDC Link

  • Managed Cloud View, 2024: Value of Public Cloud Providers as Partners with Managed SPs

    $20,000.00  Purchase Managed Cloud View, 2024: Value of Public Cloud Providers as Partners with Managed SPs

    By:  David Tapper

    This IDC Market Presentation provides findings from IDC’s 2024 Managed Cloud View Survey. It also provides a detailed analysis of the value that enterprises and organizations have experienced in using the five major public cloud providers (...

    Oct 2024 | Doc #US52318524 | Market Presentation

  • IDC FutureScape: Worldwide Artificial Intelligence and Automation 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Artificial Intelligence and Automation 2025 Predictions

    By: 

    • Ritu Jyoti
    • Matt Arcaro
    • Anne Cheng
    • Daeil Chun
    • Arnal Dayaratna
    • Maureen Fleming
    • Andrew Gens
    • Deepika Giri
    • Nancy Gohring
    • Jennifer Hamel
    • Lily Phan
    • Shane Rau
    • Neil Ward-Dutton
    • Mary Wardley
    • Heather Hershey
    • Nobuko Iisaka
    • Kathy Lange
    • Shari Lava
    • Melih Murat
    • Michele Rosen
    • Peter Rutten
    • David Schubmehl
    • Hayley Sutherland
    • Madhumitha Sathish
    • Raghunandhan Kuppuswamy
    The IDC study provides IDC's top 10 predictions for artificial intelligence and automation in 2025 and beyond."AI agents are set to revolutionize various industries by enhancing efficiency, improving customer experiences, and enabling new b...

    Oct 2024 | Doc #US51666724 | IDC FutureScape

  • Oracle CloudWorld 2024: AI, Partnerships, and Earnings Take Center Stage

    $7,500.00  Purchase Oracle CloudWorld 2024: AI, Partnerships, and Earnings Take Center Stage

    By: 

    • Amy Cravens
    • Eric Newmark
    • Gerry Murray
    • Mickey North Rizza
    • Aly Pinder
    • Roger Beharry Lall
    • Brian O'Rourke
    • Simon Ellis
    • Dave McCarthy
    • Bjoern Stengel
    • Jeffrey Hojlo
    • Alicia Mokwa
    • John Snow
    • Jevin Jensen
    • Michele Rosen
    • Rob Tiffany
    • Katie Evans
    • Adam Reeves
    This IDC Market Perspective discusses relevant news, announcements, and themes from the Oracle CloudWorld 2024 event held in Las Vegas on September 9–12, 2024."GenAI is changing the enterprise technology landscape, and Oracle showcased at i...

    Oct 2024 | Doc #US52645924 | Market Perspective

  • IDC FutureScape: Worldwide Digital Business and AI Transformation 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Digital Business and AI Transformation 2025 Predictions

    By: 

    • Craig Powers
    • Tony Olvet
    • Giulia Carosella
    • Nupur Singh Andley
    • Lapo Fioretti
    • Neha Gupta
    • Nancy Gohring
    • Erin Hichman
    • Linus Lai
    • Martina Longo
    • Ranjit Rajan
    • Angela Vacca
    This IDC study provides guidance for organizations to mature as digital businesses and transform their AI capabilities in the next five years. It also lays out IDC's vision for the 10 most important shifts that will occur within the digital...

    Oct 2024 | Doc #US52641124 | IDC FutureScape


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