Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


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    • Vladimir Kroa Loading
    • Curtis Price Loading
    • Bjoern Stengel Loading
    • Aly Pinder Loading
    • Amy Cravens Loading
    • Angela Salmeron Loading
    • Carlos Gonzalez Loading
    • Dr. Chris Marshall Loading
    • Dan Versace Loading
    • Diego Anesini Loading
    • Eren Eser Loading
    • Filippo Vanara Loading
    • Gentaro Yuki Loading
    • Grace Trinidad Loading
    • Heather Hershey Loading
    • Jeffrey Hojlo Loading
    • Jim Westcott Loading
    • Joe Dignan Loading
    • John Villali Loading
    • Katharina Grimme Loading
    • Jordan K. Speer Loading
    • Ko Shikita Loading
    • Melvie Espejo Loading
    • Lara Greden Loading
    • Patrick Reymann Loading
    • Rakesh Patni Loading
    • Reid Paquin Loading
    • Rob Brothers Loading
    • Ruthbea Yesner Loading
    • Sandeep Mukunda Loading
    • Sarah Lee Loading
    • Sean Graham Loading
    • Stephanie Krishnan Loading
    • William Lee Loading
    • Zachary Chertok Loading
    • Zuzana Kovacova Loading
    This IDC FutureScape provides the top 10 sustainability/ESG predictions for 2025."IT has become a critical enabler for organizations moving from ESG compliance to the operationalization phase of sustainable transformation. But the IT footpr...
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    • Jason Bremner Loading
    • Peter Marston Loading
    • Courtney Munroe Loading
    • David Tapper Loading
    • Rob Tiffany Loading
    This IDC Market Note discusses Rackspace Technology’s analyst day held on October 8, 2024, in Boston.
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    • Rob Tiffany Loading
    • Dave McCarthy Loading
    This IDC Perspective explores the role that a private, dedicated cloud infrastructure plays in hybrid and multicloud architectures to harness additional business value while increasing the agility of an organization. It describes the capabi...
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    • Natalya Yezhkova Loading
    • Penny Madsen Loading
    • Chris Drake Loading
    • Leon Kao Loading
    This IDC Vendor Profile discusses IEIT SYSTEMS' focus on full-stack innovation, data, and industry collaboration. Rapid growth of AI use cases drives strong demand for new AI models and AI-infused applications. This puts additional pressure...
  • By:  David Tapper Loading

    This IDC Market Presentation, utilizing worldwide findings from IDC's 2024 Managed Cloud View Survey, provides a detailed analysis of enterprise and organizational use and requirements of what IDC refers to as multicloud operations that inv...
  • By:  Jennifer Hamel Loading

    This IDC Tech Buyer Presentation outlines key factors driving successful use of data modernization services, based on feedback gathered from organizations that recently partnered with external services providers on data modernization initia...
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    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jennifer Hamel Loading
    • Peter Marston Loading
    • David Tapper Loading
    • Jerry Silva Loading
    • Raymond Pucci Loading
    • Bill Latshaw Loading
    • Leslie Rosenberg Loading
    • Nimita Limaye Loading
    • Gaurav Verma Loading
    This IDC Market Perspective captures key takeaways from IDC analysts that attended Infosys Confluence 2024. The event emphasized the company's strategic shift toward AI-first business models, leveraging platforms like AI, Infosys Cobalt, an...
  • By: 

    • Ritu Jyoti Loading
    • Matt Arcaro Loading
    • Anne Cheng Loading
    • Daeil Chun Loading
    • Arnal Dayaratna Loading
    • Maureen Fleming Loading
    • Andrew Gens Loading
    • Deepika Giri Loading
    • Nancy Gohring Loading
    • Jennifer Hamel Loading
    • Lily Phan
    • Shane Rau
    • Neil Ward-Dutton Loading
    • Mary Wardley
    • Heather Hershey Loading
    • Nobuko Iisaka Loading
    • Kathy Lange Loading
    • Shari Lava Loading
    • Melih Murat Loading
    • Michele Rosen Loading
    • Peter Rutten Loading
    • David Schubmehl Loading
    • Hayley Sutherland Loading
    • Madhumitha Sathish Loading
    • Raghunandhan Kuppuswamy Loading
    The IDC study provides IDC's top 10 predictions for artificial intelligence and automation in 2025 and beyond."AI agents are set to revolutionize various industries by enhancing efficiency, improving customer experiences, and enabling new b...
  • By:  David Tapper Loading

    This IDC Market Presentation provides findings from IDC’s 2024 Managed Cloud View Survey. It also provides a detailed analysis of the value that enterprises and organizations have experienced in using the five major public cloud providers (...
  • By:  Linus Lai Loading

    The Australia and New Zealand (ANZ) IT market is projected to grow significantly from US$75.7 billion in 2023 to US$106.4 billion by 2028, driven by digital transformation (DX), economic recovery, and advanced technology adoption. The key s...

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