Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • David Tapper Loading
    • Peter Marston Loading
    • Jason Bremner Loading
    • Francesca Ciarletta Loading
    • Ewa Zborowska Loading
    • Pushkaraksh Shanbhag Loading
    • Daniel Povis Loading
    • Satoshi Matsumoto Loading
    • Courtney Munroe Loading
    • Seiichiro Yoshii Loading
    • Takuya Uemura Loading
    • Jonathan Tullett Loading
    This IDC study provides a detailed view of IDC's taxonomy for the extraction market called managed cloud services (MCS) that incorporates IDC's five technology outsourcing services foundation markets and its relationship to the overall port...
  • By: 

    • Chris Kanaracus
    • Natalya Yezhkova Loading
    • Jasdeep Singh Loading
    • Rob Brothers Loading
    • Dave McCarthy Loading
    This IDC study discusses the dedicated cloud infrastructure–as-a-service market worldwide for the 2023–2027 period."The DCIaaS market continues to show robust growth in revenue, the diversity of available solutions, and software marketplace...
  • By:  Penny Madsen Loading

    This IDC Market Perspective provides insight into the amount of cloud budget committed to data egress fees and how this differs by vendor. It also asks what the market needs to consider when issuing egress fees."Difficult to forecast data e...
  • By: 

    • Mary Johnston Turner Loading
    • Rick Villars Loading
    • Dave McCarthy Loading
    • Chris Kanaracus
    This IDC Survey presents a worldwide view of IT buyer 2024 spending expectations for digital infrastructure compute, storage, networking, and operational management resources deployed across the full range of dedicated, on premises, hosted ...
  • By:  Linus Lai Loading

    This IDC Presentation provides a detailed analysis of the Australia and New Zealand (ANZ) IT services market and competitive landscape in 2023. It covers the market growth for business and digital strategy consulting, application services, ...
  • By:  David Tapper Loading

    This IDC Survey provides an overview of some of the U.S. results from IDC’s 2023 Worldwide Managed CloudView Survey of enterprises involving their use of managed cloud services. The U.S. portion of this study involved 400 respondents from U...
  • By: 

    • Cathy Huang Loading
    • Pete Finalle Loading
    • Christopher Rodriguez Loading
    This IDC Perspective discusses the secure access service edge (SASE), a rapidly growing security practice that integrates networking technologies and network security technologies into a unified cloud service. It highlights the benefits of ...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Market Presentation showcases survey findings from IDC's 3Q23 Cloud Pulse Survey, which examines cloud adoption and cloud trends among IT buyers, with a focus on macroeconomic trends, cloud spending and adoption, vendor selection a...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Market Presentation showcases survey findings from IDC's 4Q23 Cloud Pulse publication, which examines cloud adoption and cloud trends among IT buyers, with a focus on deployment choices for cloud applications, vendor selection, mac...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Pivot Table banner book provides the abbreviated worldwide data for IDC's 4Q23 Cloud Pulse publication that examines cloud adoption and cloud trends among IT buyers, with a focus on deployment choices for cloud applications, vendor...

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