Asia/Pacific Services Team
New Research
This IDC Market Note discusses the announcement made in Salesforce's Connections event on June 7‒8, 2023, for marketing and commerce professionals. The company launched its generative AI (GenAI) products: Marketing GPT and Commerce GPT. Sal...
This IDC Survey Spotlight aims to capture and highlight the top challenges faced by organizations across the Asia/Pacific region (in China, India, ASEAN, Australia/New Zealand [ANZ], and Japan) in successfully executing intelligent automati...
This IDC Market Perspective offers insights into cloud-native open source tools and how they are playing an important role in driving digital innovation in the Asia/Pacific region. It also provides a brief overview of essential components a...
"Automation will continue to be an exciting growth opportunity area in APEJ for the next three to five years. However, generative AI (GenAI), combined with the power of low-code/no-code and process mining is slated to transform the traditio...
This IDC study provides a review of the top 10 business consulting service vendors in APEJ for 2022 as ranked in IDC's 2H22 APEJ IT and Business Services Tracker."This year proves to be a watershed year for business consulting. Against a ba...
This IDC Market Note considers GitLab’s recent release of the artificial intelligence (AI)–powered DevSecOps platform GitLab 16.0. GitLab 16.0 includes code suggestions that allow users to develop better code quicker and more effectively. I...
This IDC Survey includes data from the IDC Future Enterprise Spending and Resiliency 2023, Wave 4 survey. This survey of n = 890 in North America, Asia/Pacific, and Western Europe was conducted in late February and early March 2023 while IT...
This IDC study examines the financial applications software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."As businesses increasingly seek tailored financial solutions that fit thei...
This IDC Perspective looks at the data privacy and regulatory landscape in Asia/Pacific (excluding Japan) (APEJ) that varies across countries, with each having its own set of laws and regulations governing data protection. Asia/Pacific coun...
This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
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