Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Mikhail Jaura Loading
    • William Lee Loading
    This IDC Vendor profile provides an overview of Digital Realty's commitment in facilitating AI and high-density colocation workloads, placing a notable emphasis on sustainability and energy efficiency. Through the introduction of various in...
  • By:  Linus Lai Loading

    This IDC Survey shows a remarkable shift from cyber-focused resiliency to an acceleration of customer experience and digital product, services, and experience innovation. Enterprises now are prioritising innovation and speed as new technolo...
  • By: 

    • Shouvik Nag Loading
    • Daphne Chung Loading
    This IDC Market Presentation provides insight into the current state and future trends in the cloud market in Asia/Pacific (excluding Japan) (APE) and focuses on cloud platform services/platform-as-a-service (PaaS) solution areas. Developer...
  • By: 

    • Pushkaraksh Shanbhag Loading
    • Rijo George Thomas Loading
    This IDC study provides the revenue forecast for the APEJ IT services market for the 2023–2028 period. It includes advice for IT SPs, an analysis of the key market and industry trends by the importing market, key market drivers and inhibit...
  • By: 

    • Mikhail Jaura Loading
    • William Lee Loading
    This IDC Survey Spotlight presents the key challenges impacting datacenters in India. This document extracts a key data point from a question asked in IDC’s 2023 Asia/Pacific Datacenter Operations and Management Survey with 610 respondents....
  • By:  Benjamin Ten Loading

    This IDC Market Presentation provides a detailed historical analysis of the market and competitive landscape in IT services in Malaysia from July to December 2023 (2H23). This study covers key findings and revenue snapshots for project-orie...
  • By:  Daniel-Zoe Jimenez Loading

    This IDC Market Note provides an insightful overview of the Infor Innovation Summit held in New York City on March 18 and 19, 2024, emphasizing the Asia/Pacific (including Japan) (APJ) perspective. The event showcased Infor’s strategic dire...
  • By:  Liew Siew Choon Loading

    This IDC Presentation provides an in-depth analysis of the public cloud services market in Southeast Asia, covering Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam, from July to December 2023 (2H23). It analyzes key m...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the adoption of AI for IT operations (AIOps) in Asia/Pacific. Automation as a technology investment subject remains popular in Asia/Pacific as businesses develop their operations throughout the enterprise....
  • By:  Benjamin Ten Loading

    This IDC Market Presentation provides a detailed forecast analysis of the market and landscape in IT services in Malaysia covering 2023 to 2028. This study covers key findings across project-oriented services, managed services, and support ...

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