SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Research Manager

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Senior Director, AI and Automation

New Research


  • By:  Shari Lava Loading

    This IDC study details the market share and growth in 2022 for the event stream processing market, which includes the submarkets of messaging middleware, stream processing, IoT application platforms, functions software, and process mining a...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective discusses the importance of value creation for stakeholders in the future enterprise, such as customers, partners, employees, management, community, environment, and so forth. IDC explores the market trends and developm...
  • By:  Shari Lava Loading

    This IDC study provides a five-year forecast for the aggregate event stream processing software market and delivers insight into drivers of market growth for the 2023–2027 period. It also provides specific forecasts for the submarkets withi...
  • By:  Hitoshi Ichimura Loading

    本調査レポートでは、国内企業のデジタルトランスフォーメーション(DX)、特にデジタルビジネスの取り組みなどに関するユーザー調査の結果を踏まえ、国内金融機関におけるデジタルビジネスの推進状況と支援するプレイヤーについて分析を行う。国内金融機関では、生き残りを図るために、DXの取り組みとして自社業務の効率化、顧客サービスの拡充を継続して行っているが、その中でもデジタルを活用した新たなビジネス(デジタルビジネス)の創出の取り組みを積極的に開始している。一方で、デジタル技術を活用した...
  • By:  Shari Lava Loading

    This IDC study looks at the 2022 makeup of the integration market, reviewing the combined product market share of the top vendors showing breakdowns of that market by submarket, region, and deployment type. It also explicitly shows top vend...
  • By: 

    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC Survey reveals the state of the availability of real-time operational data by role, physical process, region, and C-level status, as well as identifies the challenges faced in obtaining real-time operational data within an organiza...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Market Note discusses the partnership announced between ServiceNow and NTUC LearningHub at the launch of their innovation center in Singapore on 28 July 2023. The company aims to upskill more than 1,000 Singaporeans in digital skil...
  • By:  Hitoshi Ichimura Loading

    本IDC Market Analysis Perspective(MAP)は、国内IT市場における産業分野別、企業規模別(従業員規模別/年商規模別)の2023年の市場動向、および2024年~2027年の予測を提供する。また、ユーザー企業のIT支出予算動向、クラウド、AI(Artificial Intelligence:人工知能)などソリューションの利用動向、IT部門が抱える課題に関する調査結果も併せて提供している。IDCでは、国内IT市場に関する産業分野別および企業規模別、地...
  • By: 

    • Mickey North Rizza Loading
    • Robert Parker Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 2Q23 results. All results discussed in the document will be non-IFRS constant currencies unless otherwise specified.The 2Q23 financials show cloud and software revenue was up 8% to €6,505 million; however, softwar...
  • By:  Shari Lava Loading

    This IDC study provides the five-year forecast for an aggregate business-to-business integration software market and delivers insight into drivers of market growth. This aggregate market is made up of the business-to-business middleware mar...

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