Telecommunications Team
New Research
This IDC Perspective is a refresh of a 2022 anchor document that discusses the new future of connectedness framework as designed and defined by a global team of IDC's telecommunications, networking, and services analysts. In this document, ...
This IDC Market Perspective highlights how low Earth orbit (LEO) satellites have emerged to become more prominent for communications service providers' (comms SPs)' investment and technology plans for delivering converged wireless networks ...
The ever-evolving customer experience (CX) space has brought in changes in modes of communications. Long gone are the days when customers can connect with the brand through phone calls, SMS, and emails only. Customers want two-way engagemen...
Amdocs announced its expansive amAIz generative AI framework on June 5, featuring a host of use cases and templates that span both internal operations and customer-facing domains. The framework marks a recognition of the importance of gener...
This IDC Survey Spotlight analyzes who enterprises are most likely to choose as preferred vendors, in the United States and worldwide, when it comes to defining their IoT strategy and the execution of it. This IDC Survey Spotlight provides ...
This IDC Survey provides an overview of enterprise preferences, challenges, initiatives, and partner preferences around topics including traditional telecom services, next-gen virtual networking and software-defined services, collaboration,...
This IDC study provides market forecasts from 2022 to 2026 as well as an outlook on the Japan enterprise network equipment market, which consists of enterprise Ethernet switches, enterprise routers, and enterprise wireless LAN equipment. De...
This IDC Vendor Profile provides an overview of Intel's Network and Edge Group's vision for building a foundation for innovation at the edge.
This IDC Market Analysis Perspective (MAP) provides detailed insights into the European enterprise communications services marketplace. It evaluates the current situation and identifies trends among enterprise customers and telcos that are ...
This IDC Perspective, aligned with IDC's Future of Connectedness Framework, provides a case study of the Los Angeles Police Department and how the organization partnered with Cradlepoint and Axon for in-car wireless connectivity and high-de...
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